Steps To File A Refund Dispute

  1. 1 Select the “Open Dispute” button from the order details section.
  2. 2 Select a “Dispute Reason”
  3. 3 Select specific reason for refund
  4. 4 Give as much detail about your experience, specifying what went wrong
  5. 5 Review and agree to the terms & conditions
  6. 6 Submit refund request
  7. 7 Note down your refund case ID, quote this ID anytime you want to inquire about the refund status.

Note: WebsiteDezk holds all rights to reject any project or cancel the contract whenever it deems necessary. After the refund, you will not have any rights to use the designs for any purpose; they will be the sole property of WebsiteDezk. The company will be the rightful owner of the designs.

Conditions For Refund

  • You have chosen an All in one package.
  • The primary design concept has been approved.
  • You have demanded revisions.
  • The cancellation has been made due to reasons non-related to the company.
  • The company has not been contacted for more than 2 weeks of project.
  • Company’s policies, or policy, have been violated.
  • Other company or designer has been approached for the same project.
  • The creative brief is lacking in required information.
  • A complete design change has been demanded.
  • The claim has crossed the given ‘request for refund’ time span.
  • The business is closing or changing name or business.
  • Reasons such as ‘change of mind’, ‘disagreement with partner’ or other reasons that do not pertain to the service will not be subject to refund under any circumstances.
  • If a client subscribes for a service bundle and happens to be dissatisfied with a particular service, refund will only be applicable on that particular service and ‘not’ the entire bundle.
  • No refund can be claimed/processed once after the final files have been delivered to you following your request.
  • Refund and revision explicitly does not apply on items offered free.
  • The client will not be entitled to any refund for logo after 30 days, and for website after 90 days, from the date of purchase.
  • Services including but not limited to Social Media, SEO, Domain Registration and Web Hosting are not entitled to refund under any circumstances.
  • In case of websites, refunds will not be entertained once the client has approved the design and the website is sent for development.

Popular Links

Frequently Asked Questions
Terms and Conditions
Contact Us

Disclaimer

Copyright © 2022 WebsiteDezk | All rights reserved.

x

Get My Free Proposal

We just need a little info to get started

In a hurry? Give us a call now at +1-877-757-0777
x

GET YO UR

WEBSITE

and gear up to grow exponentially!

This is your digital marketing agency speaking. We are ready to establish and grow your business digitally, but where do we get the confidence from? Our team has helped hundreds of businesses excel with super cool websites, logos, branding, copywriting, digital marketing, and more. It’s your turn now!

Rated 4.8/5 based on 100+ reviews
Let's Get started
x

GET YO UR

WEBSITE

and gear up to grow exponentially!

This is your digital marketing agency speaking. We are ready to establish and grow your business digitally, but where do we get the confidence from? Our team has helped hundreds of businesses excel with super cool websites, logos, branding, copywriting, digital marketing, and more. It’s your turn now!

Rated 4.8/5 based on 100+ reviews
Let's Get started
x

GET YO UR

WEBSITE

and gear up to grow exponentially!

This is your digital marketing agency speaking. We are ready to establish and grow your business digitally, but where do we get the confidence from? Our team has helped hundreds of businesses excel with super cool websites, logos, branding, copywriting, digital marketing, and more. It’s your turn now!

Rated 4.8/5 based on 100+ reviews
Let's Get started
x
Ready for a Call?

Let’s Hear Your
Goals.

Don’t want to fill any form? We gotcha. Get on a call with our experts for a free consultation on your project. Our team is ready to develop a roadmap for you!

CHAT WITH OUR CONSULTANT BOOK A FREE CALL SESSION
x

20% OFF

YOUR FIRST PURCHASE